FvdW
Fred van der Westhuizen
1 reviews | Active since Jan 2016
03 Feb 2016, 11:20
Still invoiced after having cancelled contract
I cancelled my contract with Telkom Mobile (having expired a few months before) the 1st of November, 2015. The final debit order was confirmed to go off as expected the 30th of November 2015, which it did. I also ensured that the spend limit of my account was R0, so i could not spend more on call/sms/data costs over that which i have received bundled with my plan (which i did in October already). The debit order seemed to have stopped, however I have received an invoice dated February 1st, 2016?
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Replies (1)Telkom's replyOfficial
03 Feb 2016, 13:13Hello fredwestza,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply03 Feb 2016, 13:13
Official
Hello fredwestza,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
