Still intermittent internet connectivity

Hi<br> <br> As per our previous reference SM121346, this is not resolved.<br> <br> We continue to have noise on the line and therefore packet loss and intermittent internet connectivity.<br> Please reset the port on the line as a first attempt to resolve or send a capable technician onsite to repair the line.<br> Please do not phone on Sunday morning to ask me how my service was, as no one depsite the nurmerous calls and SMSs has resolved the issue<br> <br> regards<br> Damian