SM
Shanelle M
1 reviews | Active since Jan 2016
18 Jan 2016, 18:54
Still having issues!!!
My Phone was ****** and I had such a horrible experience with Telkom I app**** for an Early Upgrade in DECEMBER and got The Phone in JANUARY I kept getting told they will call me and unless I went to the store myself I had no feedback! I mean I'm an existing customer what is the Excuse??? Then I find out they've been debiting the wrong account and I paid for THEIR ***** UP!!! now Im sitting with NO NETWORK!!! THEY ARE PATHETIC!!!!!!
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Replies (1)
Telkom's replyOfficial
19 Jan 2016, 23:12Hello shanelle93,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM189849.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM189849.
Kind Regards
Gadija
Telkom Social Media Team
Best regards,
Telkom's reply19 Jan 2016, 23:12
Official
Hello shanelle93,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM189849.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM189849.
Kind Regards
Gadija
Telkom Social Media Team
Best regards,