Still havent sorted it out, not resolved!!!!!!!

<p>Telkom.... just been an uphill battle this whole time. Doomed from the start, went into the local branch here many times, dropped off my recon and works of the accounts, even the minutes which we are being seriously ******* by, meant to be getting 200 minutes and only getting 150 and charged after so I have a huge account to pay each month. Had a lovely lady phone and finally sort out the refund of R350 as Telkom just randomly over charged us, but now it says we owe R350 for two months ago? Octobers account was at R0 and we have debit order, and now November they have randomly charged us again!!!! WHAT so the account for November is again messed up. I am so tired of these constant mistakes and all this unnecessary stress cause by pure lack work not being processed correctly. Please just sort this out, and get the technical department to sort out the minutes and refund us for all the over charges.</p>