BA
Brett A
1 reviews | Active since Mar 2010
19 Oct 2015, 13:14
Still haven't resolved my issue!!!
I logged a complaint on here in September and TOC Escalations promptly got hold of me saying that my data portion had already been cancelled and that I'm only being billed for my landline and DSL portion but I showed them that my account is still being debited for the full amount since the cancellation.After that mail they have completely ignored my mails and refuse to get back to be. I have sent them numerous emails. <br> <br> <br>
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Telkom's replyOfficial
19 Oct 2015, 13:40Hello brat007,
Thank you for your post.
Kindly be advised that we are liaising with the Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM141930.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with the Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM141930.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply19 Oct 2015, 13:40
Official
Hello brat007,
Thank you for your post.
Kindly be advised that we are liaising with the Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM141930.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with the Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM141930.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***