JV
Jaco V
1 reviews | Active since Jun 2015
06 Jul 2015, 14:04
Still have to pay manually each month
I requested my bank details to be changed by calling in as the online service does not work.<br> It is now 2 months later and still no change, yet each month I get billed a penalty for failed debits.<br> I have to pay via credit card each month online and I refuse to pay penalties due to your PATHETIC service!!!!<br> <br> You will fix this NOW!!!
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Telkom's replyOfficial
06 Jul 2015, 14:55Hello kuturkokov,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM123283.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM123283.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply06 Jul 2015, 14:55
Official
Hello kuturkokov,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM123283.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM123283.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***