Still have not received device
<p>I app**** for a device online on 25 May and the first debit order went off my account on 29 May. I have followed up with the call center since Wednesday last week who keeps telling me I will get a tracking number by today...I have still not even received a tracking number...I was told by the call center that I will receive the device within 5-7 working days after the first debit order but I have not even got my tracking number...I am supposed to have received the device by today. This is pathetic as I have paid for something and not getting the service I was promised.</p>
Good day wesley-brandon-williams
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day wesley-brandon-williams
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Still nothing has been done. Why do I pay for something that I don't get in the promised time frame? And at the end of the day all I am going to get is a sorry which doesn't help at all. This needs to be sorted ASAP because I'm starting to lose my patience!
Still nothing has been done. Why do I pay for something that I don't get in the promised time frame? And at the end of the day all I am going to get is a sorry which doesn't help at all. This needs to be sorted ASAP because I'm starting to lose my patience!