Still have had NO RESPONSE and continuousl getting

Item: Telkom
Rating: 2
Author: Dovi R

I have been trying to cancel my ADSL line for a few months. To date I have not received even a response from Telkom stating that they have received the cancellation form.<br> <br> Its not like i even changed service providers, i simply moved from telkom adsl to telkom LTE. I am now paying for internet on 2 lines and the service is a disgrace<br> <br> SHAME ON YOU TELKOM

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Replies (1)

Telkom's replyOfficial

16 Feb 2016, 04:32

Hello dovirabin,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM201127

Regards
Noku
Telkom Social Media Team

Telkom's reply16 Feb 2016, 04:32

Official