YS
Yashmita S
1 reviews | Active since Feb 2013
11 Mar 2016, 20:10
Still getting charged since December
Sent in cancellation request December 2015, still getting charged since then for every month. Called in to call centres every month and keep getting told it will be sorted out and it is NOT!!Got an email address which is always full and even sent to escalations. Thinking of going to ombudsman now. Pathetic!!
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Telkom's replyOfficial
11 Mar 2016, 20:22Hello YashS,
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply11 Mar 2016, 20:22
Official
Hello YashS,
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team