DS
Dewald S
1 reviews | Active since Jul 2011
11 Feb 2016, 09:13
Still getting charged
I have sent my line cancellation form on 31-12-2015. I know I got charged for January because I sent it in so late, but I now got charged for February as well. I have spoken to Telkom twice regarding this and they say someone will call me back for a refund. Still no luck. Who can I speak to regarding this because no one at Telkom wants to help.
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Telkom's replyOfficial
11 Feb 2016, 10:31Hello smitd85,
This response serves as confirmation that your query has been received.
Your reference number : SM199504.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM199504.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Best regards,
Telkom's reply11 Feb 2016, 10:31
Official
Hello smitd85,
This response serves as confirmation that your query has been received.
Your reference number : SM199504.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM199504.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Best regards,