STILL GETTING BILLED FOR 4MBPS BUT ONLY GET .2MBP

Hi<br> <br> I dont want to but you leave me no choice. FIX MY LINE, I JUST PAID OVER R2000 TO KEEP MY LINE ACTIVE AND NOW I GET THIS PIECE OF **** DOWNLOAD SPEED. DONT CALL ME WITH ISSUES, CALL ME WITH A SOLUTION. YOUR TECHNICIAN WERE AT MY HOUSE TODAY. APPARENTLY ITS CAUSED BY CONDENSATION IN THE EXCHANGE DOWN RADAR ROAD. EITHER GET THIS SORTED OR PUT ME ONTO A NEW COPPER CONNECTION WITHIN 24 HOURS AND REVISE MY NEXT INVOICE WITH THE DAYS DEDUCTED WHICH I COULDNT USE THIS ****.....