STILL GETTING BILLED even after my last Hello Peter complaint!!!

This is ABSOLUTELY PATHETIC!!! Please see my last review of Telkom. I complained that we are still being billed for an account that we have closed MONTHS ago. The Telkom team responded to my HP complaint saying that the account has been closed and solved - but WE ARE STILL BEING BILLED!!!

WHY CAN'T YOU FIX THIS TELKOM? WHAT IS WRONG WITH YOU?!?!?

My husband has been communicating with Themba Myeni (T) ********** who has assured him numerous times that this matter has been resolved, yet it has not. Themba is no longer responding and his mailbox is now full.

THIS IS A DAMN JOKE! If you do not stop billing us I will continue to complain and name the people responsible. I will NEVER use Telkom again!

The number in question is ********** 699.

If I do not receive a response within the next 48 hours I will be taking this matter to the Ombudsman and seeking legal advice!