Cvdm
Colleen van der merwe

1 reviews | Active since Oct 2011

14 May 2015, 09:57

Still getting accounts for no service

We app**** for Wi-Fi in November of 2014. Since then we have had countless technicians coming to fix the problem and I have swopped the modem about 10 x. In the last 6 months the wifi worked about 3 weeks. In all that time I have been paying my account for no service. I closed my account more than a month ago because I refuse to pay for no service anymore. Telkom is still sending me invoices! Their website is not user-friendly and you can't even lodge a complaint there. Going into their store is a nightmare!<br>

0
Replies (1)
Telkom
Telkom's reply14 May 2015, 10:34
Official
Hello Pintypie,

Thank you for making contact with us.

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team