Still extremely unhappy.

<p>Hi.</p> <p>I contacted Telkom earlier to check on the stance of my case,just to find out nothing was done since last week Wednesday.This is really unexceptable,because if I didn't take innitiative to contact them - nothing would have been done on my record/case.My case was now escalated to the billing department for the overcharged money to be paid into my bank account.</p>