Still extremely unhappy

<p>Hi.</p> <p>i just came off the phone from speaking with one of the Telkom staff.I'm still waiting for the overcharged money to be paid back into my bank account.On top of that I was overcharged again with the debit order that went off my bank account today.I was assured last week that everything was sorted out and that my case is in line to be paid.I receive emails and sms's with apologies,but in reality nothig is being done.</p>