Still ****en waiting
<p>Ok so now its just ridiculous....still no answer to when my line will be installed. After my rant on monday and the respons i got from keegan i thought there was hope...but nope i was wrong. Yesterday i phoned and was told the techniciam is busy working on the line as we speak so i should get a date of installation by day end....well that disnt happen. So i phoned again today and got told they are experiancing some error which the technician couldnt solve yesterday and they are not sure when it will be shorted out. This is ****en pathetic. Im going on 3 weeks now and no one can give a straight answer as to what is happening. So now you just leave tje customer in limbo and hope they forget about it. Every month i pay my telkom account in full and there is no begging for payment or any thing. Now i have to lick some ones ass just to get a ****en line installed which in the end tales the guy 30 minutes at most to do. When will i have a clear answer to what is happening. And dont say we will get back to you. I would like to know by end of day what telkom is doung about this *** service that they provide. Is this ok to give such terrible customer service? Is this what telkom stands for? What is happening with my line?</p>
Hi jo-hanna-wagener
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi jo-hanna-wagener
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
