AC
Annelize C

1 reviews | Active since Dec 2015

08 Feb 2016, 14:06

STILL DON'T HAVE MY PHONE

I have been complaining about this a lot lately and i don't seem to get any response!!! I am sick of hearing excuses and apologies from Telkom. I went to upgrade my Phone contract about 3 to 4 weeks ago and still haven't received my phone, they keep saying next week when i inquire about the status of my order, this is terrible service. <br> <br> I am very unhappy with Telkom and the way the staff treat Clients at the East Rand Telkom Store, if you are not capable of supplying me with good reliable service then i will go else where, where they actually care about their client and don't take 3 to 4 week to supply phones to their clients.<br> <br> POINT IS that i would like my iPhone 6 that i upgraded to, this is after all a service i am paying for and is expecting you to do your work.<br> <br> See link below: This is the only response i have been receiving from Telkom, they ask for details to investigate but i never hear from them... this is now becoming ridiculous!<br> <br> [URL Removed]<br>

0
Replies (1)
Telkom
Telkom's reply08 Feb 2016, 14:51
Official
Hello Annelize.ah,

We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query is being investigated and feedback will follow.

Your ***

Thank you.
Regards,
Moenieb.
Telkom Social Media Team.