DM
Dumisani M
1 reviews | Active since Oct 2012
26 Feb 2016, 11:31
Still deducting money for a cancelled contract
I logged a complaint that Telkom is still deducting my money for a contract I cancelled last year (2015), the next thing I receive a sms saying my querry (Case no: ***9) has been closed. how do they close my query without helping me?
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
26 Feb 2016, 12:22Hello magaza12,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM174932
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM174932
Regards
Luleka
Telkom Social Media Team
Telkom's reply26 Feb 2016, 12:22
Official
Hello magaza12,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM174932
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM174932
Regards
Luleka
Telkom Social Media Team