IM
Ian M

1 reviews | Active since Apr 2014

01 Mar 2015, 09:05

still deducting money after cancelation

I have cancel the two contracts i had with telkom after they failed to give me my requested upgrade phones on January i was one month ahead with payments. Now they still deducting money from my account. This is by far the worst service i had with any service provider. I took out my contracts with 8ta when they were still good but since you changed to telkom mobile you guys are pathetic. I will be taking legal action against you for ********ly debit my account and *****ing.

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Replies (1)
Telkom
Telkom's reply01 Mar 2015, 10:59
Official
Hello mowbray999,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM81105.

We apologise for any inconvenience caused.

Regards,
Wesley Arendse
Telkom Social Media