MS
Meera S

1 reviews | Active since Dec 2011

06 Mar 2017, 08:09

Still Debiting my Account - Cancelling ADSL

<p>On 09 December, I submitted a Cancellation Request to Telkom asking them to cancel my ADSL. I have proof of all correspondence. </p> <p>On 04 January, I called in and asked again. I then sent an email to the Call Centre agent. I have proof of all correspondence.</p> <p>On 23 January, i did the very same thing. I have proof of all correspondence.</p> <p>Telkom still hasn’t cancelled my ADSL. They continue to bill me.</p> <p>I want Telkom to cancel ADLS immediately, reimburse me for the charges from 09 December and pay the interest on the amounts.</p>

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Replies (1)
MS
Meera S's update07 Mar 2017, 14:30
Reviewer Update

Still waiting for anyone from Telkom to contact me. ... going on 3 months now and this is still not resolved.