Still cut my line after 4 cancellations

<p>I requested online for my Telkom landline to be transferred to my new house that I’m building. Request date was for 30 September as the house can only be occupied at the date. </p> <p> </p> <p>Shortly thereafter I got a SMS that they are going to transfer the line on 7 July. Reply YES if it suits you or NO if it doesn’t and a consultant will contact you. I rep**** NO, however never got any response on said SMS. I realised that something is not right and on the 1st of July phoned their Support centre on 10210. I tried to make them understand that the transfer must only happen on 30 September, but that did not make any sense to them. I them cancelled the request. A follow-up call to 10210 was done on the 4th to make sure that the transfer was cancelled. Once again I was sent from pillar to post just to confirm that my request was cancelled. On the 5th I got a call from the Technician to confirm my new address. I told him to cancel the request and not to transfer my line. </p> <p> </p> <p>And what happened on the 7th? They cut my line…</p> <p> </p> <p>From then on I tried to re-instate my line/service with no joy. Nobody can help because the service was cancelled.</p> <p> </p> <p>Eventually I captured a new request on the 8th requesting a new line/service. I hope that someone with the right authority will contact me to give me a new line and service. </p> <p> </p> <p>And what happened yesterday? I even got an account with R44 credit, but still no line, no service, no Internet not even any hope that this will be fixed or resolved…</p>