LvdN
LJ van der Nest

1 reviews | Active since Feb 2016

03 Feb 2016, 13:33

Still charging my account

I moved 1 December 2015 and requested that my line be moved as well. New line has NOT been installed yet(the excuses are really funny!), but still they charge my account!!!! I reported this to them and got a reference number ***, but they still send me a bill!<br> <br> Really nice how they keep on charging you without you even able to use their service!!!

0
Replies (2)
Telkom
Telkom's reply03 Feb 2016, 14:52
Official
Hello ljvdnest,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM196229

Regards
Luleka
Telkom Social Media Team
Telkom
Telkom's reply03 Feb 2016, 14:52
Official
Hello ljvdnest,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM196229

Regards
Luleka
Telkom Social Media Team