CF
Chantal F

1 reviews | Active since May 2016

25 May 2016, 10:49

STILL CHARGING FOR AN ACCOUNT CLOSED LAST YEAR!

<p>After moving house lastyear June we had completed all the relevant forms for Telkom to transfer the line to the new owner. Turns out- after almost a year the line was never cancelled and I AM STILL BEING CHARGED FOR IT AND IT IS BEING debited from my account. I have tried on too many occassions to mention, to get this matter resolved and to be refunded but the cancellations manager as well as the department as a whole, have just been ignoring my emails. This is absolutely unacceptable! Taking money from me for a service I no longer need or use.</p>

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