PR
Pavith R
1 reviews | Active since Apr 2012
15 Apr 2016, 14:42
Still charged for cancelled account
Telkom takes failing to a whole new level. 9 months since I moved to Cape Town and they have not cancelled my phone line in JHB. In fact they did the complete opposite and added on DSL data for no apparent reason to a phone line (with no DSL line ) and now are failing to cancel that. <br> <br> I have sent through the cancellation form 4x. And even sent through the confirmation that I received when I complained to them on Facebook last year. Its already April and I am still paying +-R460 every month for nothing. <br> <br> Cmon guys, no company can be that bad.
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Telkom's replyOfficial
15 Apr 2016, 16:52Hello redlite,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM224074
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM224074
Regards
Luleka
Telkom Social Media Team
Telkom's reply15 Apr 2016, 16:52
Official
Hello redlite,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM224074
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM224074
Regards
Luleka
Telkom Social Media Team