JM
Jenna-Lee Madden
1 reviews | Active since Jul 2015
02 Sept 2015, 09:20
STILL cant get through to Call Centre to Cancel
I am STILL trying to resolve this issue!<br> I would like all services cancelled on my Telkom account. I have tried the call centre every day for the last week, every time being kept on hold for 30-60 minutes and still no one answers. So I tried the online chat service... surprise surprise no one can help me there either and tell me to phone the call centre!!!<br> <br> Please please can someone just cancel our service!<br> Line number - ***<br> Acc number - ***<br> Previous reference number given on a previous complaint - SM128679<br> <br>
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Replies (1)
Telkom's replyOfficial
02 Sept 2015, 09:38Hello J.Madden,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM128679
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM128679
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply02 Sept 2015, 09:38
Official
Hello J.Madden,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM128679
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM128679
Kind Regards
Zulfah
Telkom Social Media Team