lS
lauren S
1 reviews | Active since Jul 2014
01 Jun 2018, 11:09
Still can't cancel with these *********** people!
I wrote a review to explain how I haven't been able to cancel with these people. I sent all the documentation required and followed the process needed 30 days before and advised, and yet while I did this in November, I am still receiving invoices sitting at over R1300. Telkom pretended to try assist by responding to my last complaint, but I have heard nothing since from them in almost 2 months. This is so many levels of incompetence I can not even begin to truly describe. Will someone just cancel the stupid contract as no one used it since the end of December!!!
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lauren S's updateReviewer Update
20 Aug 2019, 14:15Can you believe it. On the 28/01/2019 debt collectors for Telkom called me.
I told them my story, since the response for reference number is AI*** was nothing.
I even sent them the original cancellation e-mail and the follow up e-mail to which I never heard another thing.
The debt collector is obviously just as *********** as Telkom, since today I found out that this error made by Telkom has marked me as in arrears and in default on credit check.
I tell everyone on a daily basis that is thinking of signing up with Telkom to stay away since you can't get out of any contract with Telkom.
Undo my supposed arrears or use the phone to call me to sort this ******* out. This has now legally affected me and I will be seeking legal advise to have this undone.
I told them my story, since the response for reference number is AI*** was nothing.
I even sent them the original cancellation e-mail and the follow up e-mail to which I never heard another thing.
The debt collector is obviously just as *********** as Telkom, since today I found out that this error made by Telkom has marked me as in arrears and in default on credit check.
I tell everyone on a daily basis that is thinking of signing up with Telkom to stay away since you can't get out of any contract with Telkom.
Undo my supposed arrears or use the phone to call me to sort this ******* out. This has now legally affected me and I will be seeking legal advise to have this undone.
lS
lauren S's update20 Aug 2019, 14:15
Reviewer Update
Can you believe it. On the 28/01/2019 debt collectors for Telkom called me.
I told them my story, since the response for reference number is AI*** was nothing.
I even sent them the original cancellation e-mail and the follow up e-mail to which I never heard another thing.
The debt collector is obviously just as *********** as Telkom, since today I found out that this error made by Telkom has marked me as in arrears and in default on credit check.
I tell everyone on a daily basis that is thinking of signing up with Telkom to stay away since you can't get out of any contract with Telkom.
Undo my supposed arrears or use the phone to call me to sort this ******* out. This has now legally affected me and I will be seeking legal advise to have this undone.
I told them my story, since the response for reference number is AI*** was nothing.
I even sent them the original cancellation e-mail and the follow up e-mail to which I never heard another thing.
The debt collector is obviously just as *********** as Telkom, since today I found out that this error made by Telkom has marked me as in arrears and in default on credit check.
I tell everyone on a daily basis that is thinking of signing up with Telkom to stay away since you can't get out of any contract with Telkom.
Undo my supposed arrears or use the phone to call me to sort this ******* out. This has now legally affected me and I will be seeking legal advise to have this undone.