1 reviews | Active since Jul 2018
Still cant Cancel LTE
I am desperately trying to cancel my lte contract, and now my my landline.
Since this review : https://www.hellopeter.com/telkom/reviews/cant-cancel-lte-contract- ********** I have tried calling and emailing again, numerous times, when they failed to reply to me after the first reply. In one memorable email they again told me to use their ****ing broken online portal - let me make this clear: DON'T TELL ME TO USE THE ONLINE METHOD IT IS ****ING BROKEN.
On one call a lady told me to fill out a form she would email and she would have it canceled within 24 hours. She never sent the form.
The only reason I am trying this avenue again is because Telkom seems to reply to Hello Peter complaints (slowly, a few days after they are posted).... which is better than what their official lines are currently doing. This is Telkom's last chance to help cancel my lte before I start looking for legal help to just get the ****** contract cancelled. I swear, it's like they purposefully try and (*******ly) prevent you from cancelling your contracts with them, and block you at every opportunity.
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
Please post a private reply and provide us with your ID number related to your query for investigation.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Hazel
Telkom Social Media Team
Best regards,
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
Please post a private reply and provide us with your ID number related to your query for investigation.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Hazel
Telkom Social Media Team
Best regards,