rS
raisha S

1 reviews | Active since Jul 2014

17 Oct 2015, 10:43

still cannot get someone to install adsl

I AM TOTALLY DISGUSTED WITH TELKOM.<br> I LOGGED MY FIRST COMPLAINT WITH TELKOM 5 DAYS AGO. THIS COLLEEN SAID SHE WILL GET THE TECHNICIANS TO CALL ME ON MY CELL *** BEFORE THEY COME THROUGH AS I CANNOT SIT AT HOME WAITING FOR THEM THE WHOLE DAY. THANKFULLY I DIDNT BECAUSE NO ONE SHOWED UP YET AGAIN!!! <br> NOW I AM SPEAKING TO SHADRACK AND HE IS TOTALLY USELESS!!! SOMEONE WHO KNOWS WHAT THEY ARE DOING & CAN SCHDULE PEOPLE CORRECTLY, PLEASE CALL ME URGENTLY!!!<br> ALL I WANT IS FOR THE ADSL LINE TO BE INSTALLED. WHY IS THIS TAKING 3 MONTHS???<br> at 3pm on 16oct a technican called to say 'its too late' for him to come to my house now, and 'someone' will come tomorrow. its is now 11am on 17oct and still no feedback or technican at my house!!!<br>

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Replies (1)
Telkom
Telkom's reply18 Oct 2015, 08:09
Official
Hello rsingh456,

Thank you for making contact with us.

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Please be advised that your query is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team