Still billing my account after numerous requests to cancel???

<p> I have been sending letter after letter, email after email and still Telkom is billing me. No-one ever gets back to me, query gets escalated from department to department - 7 months down the line im still being billed! This needs to stop because you have no right to debit my account after I requested cancellation. I have no choice left but to start taking legal action and advise potential customers of your shocking lack of service!!!! You leave me no other option, maybe in this way someone will get back to me.</p>