1 reviews | Active since Jul 2011
STILL BILLING CANCELLED ACCOUNT
I just received this SMS from a cancelled account due to which there was a problem with the line since the end of Jan :<br> <br> Telkom Reminder: **** this is a reminder for payment of R330.12 on final account *** - *** by latest 13 07 2015 to avoid further action to be taken.Regards and thank you.Retha Swart ***<br> <br> Please stop billing me for non-existent and horrible services!<br> After we cancelled the line, (MONTHS after the complaint) some Telkom contractors came around to 'replace the broken line' as the neighbours are still Telkom customers, even though the excuses Telkom support kept giving were falsely related to 'cable theft'.<br> <br> Someone at Telkom please fix this billing issue!!!<br> We could not use the phone line since end of Jan, we don't use your services anymore and we really don't want to in the future!
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM123907.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM123907.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
