Still billed for cancelled services

<p>I cancelled all telkom services at the very start of January 2017, and I have received an invoice and automatically debited for these services ever since. I have been in store multiple times, and told that a representative would be in touch in ~30 min, yet I wait days without any response. I have submitted my cancellation forms 3 times already, yet they still refuse to get into contact with me regarding this, and simply bill me each month. I have received sms's that state my cancellation is being processed, yet nothing happens. I haven't even gotten to the stage where I will ask for a refund for these incorrectly billed months, as I want the line to actually be cancelled first, yet this seems to be an impossible task. </p>