Still billed for ADSL and overpaying for 10fibre

Hi,<br> <br> I am still getting billed for the ADSL account and line which they removed when the fibre was installed I am now R1800 overdue. I am also overpaying at R 800 for the fibre instead of R699. I was advised via mail regarding all of this by Hennie Johnsen. I have had so many account issues and I have also tried to contact Telkom from work. Apparently the call volumes are always high.<br> <br> I wonder why....