1 reviews | Active since Oct 2010
Still billed due to consultants MESS UP!
<p>I sent an email on 4 May 2017 to cancel services as I relocated. on 30 June I called to confirm and advised by Micayla that this will be cancelled on 5 June. I was then advised by her, that its the same thing IF I "TRANSFER" and not cancel. Being the idiot I am, I listened to her! Biggest Mistake! I was billed end of May, and now another sms stating I am due to be billed end of June!!! Wat the hell is going on??? I sent my email to servcancellation. Micayla needs to pay for this as I will NOT be paying the bill. Telkom can report me to the credit bureau, I will take this up to the consumer council.</p> <p>I had enough of this PATHETIC SERVICE!!!!</p>
Good day Dino,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Dino,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
