WS
Wade S

1 reviews | Active since Apr 2013

11 Feb 2015, 11:35

Still Billed After Account Cancellation

I phoned to cancel my ADSL and Landline on 11 December 2014 and was told it would be cancelled on 11 January 2015. <br> <br> I have just received a bill for February for the amount of R 787.00. <br> <br> My reference number for my cancellation phone call is ***A. <br> <br> the phone number for the landline is ***<br> <br> The invoice number is 502A***u. <br> <br> I want these costs taken off my account!!!!

0
Replies (1)
Telkom
Telkom's reply11 Feb 2015, 12:44
Official
Hello wades@,

Thank you for making contact with us


Be assured, your query has been attended to and feedback will follow.


Apologies for any inconvenience caused.


Your reference number is SM87766 .

Regards,
Didi Guma
Telkom Social Media Team
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