WS
Wade S
1 reviews | Active since Apr 2013
11 Feb 2015, 11:35
Still Billed After Account Cancellation
I phoned to cancel my ADSL and Landline on 11 December 2014 and was told it would be cancelled on 11 January 2015. <br> <br> I have just received a bill for February for the amount of R 787.00. <br> <br> My reference number for my cancellation phone call is ***A. <br> <br> the phone number for the landline is ***<br> <br> The invoice number is 502A***u. <br> <br> I want these costs taken off my account!!!!
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
11 Feb 2015, 12:44Hello wades@,
Thank you for making contact with us
Be assured, your query has been attended to and feedback will follow.
Apologies for any inconvenience caused.
Your reference number is SM87766 .
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for making contact with us
Be assured, your query has been attended to and feedback will follow.
Apologies for any inconvenience caused.
Your reference number is SM87766 .
Regards,
Didi Guma
Telkom Social Media Team
***
Telkom's reply11 Feb 2015, 12:44
Official
Hello wades@,
Thank you for making contact with us
Be assured, your query has been attended to and feedback will follow.
Apologies for any inconvenience caused.
Your reference number is SM87766 .
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for making contact with us
Be assured, your query has been attended to and feedback will follow.
Apologies for any inconvenience caused.
Your reference number is SM87766 .
Regards,
Didi Guma
Telkom Social Media Team
***
