MH
Micky H

1 reviews | Active since Sept 2010

04 Sept 2015, 07:29

Still being debited part 2

I am extremely disappointed to wakeup this morning to find that my account once again has been debited another R200.00 for services i cancelled 5 months ago!!! I have reference number after reference number and still getting billed.<br> <br> All of these amounts that have been debited since i cancelled has been over R1000.00 now, so what now?<br> <br> This is really unacceptable how Telkom can just take your money after you have cancelled there service, i want this matter sorted ASAP.

0
Replies (1)
Telkom
Telkom's reply04 Sept 2015, 08:45
Official
Hello smoothy,

Thank you for making contact with us again

This response serves as confirmation that your query has been received.

We have provided you with feedback via email on the 27.08.15 and still awaiting your response.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM125385

Kind Regards
Zulfah
Telkom Social Media Team