1 reviews | Active since Mar 2009
Still being charged for services cancelled 12 months ago - Pending dispute taking weeks
<p>Cancelled my SupremeCall services for 2nd time on 2015/12/31 - still being charged for it 7 months later.</p> <p>Moved main lines to Neotel but SupremeCall still there (3 months later)</p> <p> </p> <p>Logged a dispute and 6 working days later no feedback has been received yet, no indication on any timelines - line now suspended.</p> <p> </p> <p>Dispute ********** 9</p> <p> </p>
No official reply received from Telkom although I have sent all relevant ID, communication and other details as requested.
I have emailed all relevant parties and still waiting - line still suspended, more than one month later and not even one phone call or explanation received.
One lady (Nicoleen) responded and tried to assist - but after escalation nothing happenend.
Very unprofessional and unpleasant experienced, Not happpy with service delivery.
Support lines cannot do anything, visiting Telkom store also doesn't help, apparently one just need to pay and wait.
No official reply received from Telkom although I have sent all relevant ID, communication and other details as requested.
I have emailed all relevant parties and still waiting - line still suspended, more than one month later and not even one phone call or explanation received.
One lady (Nicoleen) responded and tried to assist - but after escalation nothing happenend.
Very unprofessional and unpleasant experienced, Not happpy with service delivery.
Support lines cannot do anything, visiting Telkom store also doesn't help, apparently one just need to pay and wait.