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claudia F
1 reviews | Active since May 2011
03 Nov 2015, 20:55
STILL BEING CHARGED FOR AN ADSL LINE I CANCELLED
I finally managed to check the account details on my invoice and I am being charged for adsl I cancelled months ago, I have queried this so many times I am actually at a loss for words!<br> How do I cancel the adsl and ensure I stop getting charged for it TELKOM!!!<br> I don't have time to keep calling your call centre who is clearly ***********!<br> <br> why am I being billed for this?<br> DSL Fast *** 24 Oct 15 - 23 Nov 15 R144.74<br> TI-AllAccess 1GB TIN*** 24 Oct 15 - 23 Nov 15 R69.30<br> <br> will I be refunded????
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Telkom's replyOfficial
03 Nov 2015, 22:43Hello claudia77,
A very good day to you!
Kindly note that this matter is currently being attended to and feedback will follow. We sincerely apologise for the inconvenience.
Your social media reference number is SM164095.
Regards,
Joshua
Telkom Social Media Team
A very good day to you!
Kindly note that this matter is currently being attended to and feedback will follow. We sincerely apologise for the inconvenience.
Your social media reference number is SM164095.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply03 Nov 2015, 22:43
Official
Hello claudia77,
A very good day to you!
Kindly note that this matter is currently being attended to and feedback will follow. We sincerely apologise for the inconvenience.
Your social media reference number is SM164095.
Regards,
Joshua
Telkom Social Media Team
A very good day to you!
Kindly note that this matter is currently being attended to and feedback will follow. We sincerely apologise for the inconvenience.
Your social media reference number is SM164095.
Regards,
Joshua
Telkom Social Media Team