TN
Thobeka N
1 reviews | Active since Feb 2016
26 Feb 2016, 13:13
Still being charged for a cancelled account
I cancelled my contract with 8TA months ago after the end of the contract which was April 2015 but my account is still being debited today there was a debit order for R455 that went through my account which i am going to go an reverse at the bank. I have not used this sim card since last year. I do not know what else to do now. Can you guys fix this already!
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Telkom's replyOfficial
26 Feb 2016, 15:42Hello TNox,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205681
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205681
Regards
Luleka
Telkom Social Media Team
Telkom's reply26 Feb 2016, 15:42
Official
Hello TNox,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205681
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM205681
Regards
Luleka
Telkom Social Media Team