SS
Shaun S
1 reviews | Active since Jul 2011
14 Apr 2016, 15:48
Still being charged!
I am sick of trying to cancel my line. SM214639 was issued to me due to Telkom not cancelling my line and quote \provide feedback as soon as possible.\" I am yet to hear anything and another bill just arrived...<br> <br> If this is not sorted within the next 7 working days I will be going to icacsa about this. You CANNOT keep taking money and ignoring a written request! It has been going on now for the 3rd month!<br> <br> I have been trying to cancel this since Feb and I just got billed to May! I want that refunded!<br> <br> SORT THIS OUT NOW!"
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Telkom's replyOfficial
14 Apr 2016, 17:55Hello shaunsza,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223722
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223722
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply14 Apr 2016, 17:55
Official
Hello shaunsza,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223722
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223722
Regards
Luleka
Telkom Social Media Team
Best regards,