KM
Kevin M

1 reviews | Active since Jun 2014

02 Sept 2015, 12:07

Still Being Charged 3 Months After Cancellation!!!

I cancelled my Telkom landline number in June yet they are still debiting my account! <br> <br> I phoned in August to query why they are still debiting my account and they confirmed that I did indeed cancel my account in June and that they would refund me the money they debited after cancellation and I see again this month that they have debited my account again.<br> <br> This is absolutely outrageous! I want my money back and stop debiting my account! Disgusting!<br> <br> The landline number that I cancelled is ***.<br> <br>

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Replies (1)
Telkom
Telkom's reply02 Sept 2015, 12:35
Official
Hello Bushpioneer,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM141567

Kind Regards
Zulfah
Telkom Social Media Team