Still Being Charged

Item: Telkom
Rating: 1
Author: Justin K

I have requested multiple times for the premium SMS service to stop - I was sent a cancellation form which I filled out as requested but I still get billed for a service that I did not sign up for. Why has this not been cancelled?

Helpful (0)

Replies (1)

Telkom's replyOfficial

14 Dec 2017, 11:21

Hello GQman

This response serves as confirmation that your query has been received.
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom's reply14 Dec 2017, 11:21

Official

Hello GQman

This response serves as confirmation that your query has been received.
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Still Being Charged

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