1 reviews | Active since May 2012
STILL being bul**** by TELKOM MOBILE
After 4 months trying to resolve the first issue and posting on HelloPeter, Tekom Mobile finally gives me a call. The operator starts talking and when i respond tells me to shut up and listen to her while she is talking!!! I get sent an email to pay an amount for outstanding monies on the account. I pay on Monday 28 9 2015. They say it will take 72 hours. Never mind the money is in their account and verifiable within 24 hours. This morning i get bully debited AGAIN by the *********** TELKOM MOBILE. This is just the worst client service i have ever experienced in this country. Telkom Mobile does not give a damn about their customers. I cannot wait for my contract to expire!!! In the meantime i am without internet and cell phone connectivity for more than 2 weeks.
Thank you for taking our call.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
please forward us the proof of payment to *** for further assistance.
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for taking our call.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
please forward us the proof of payment to *** for further assistance.
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
