Still being billed months after account suspended

I recently moved houses where in the old house I had a Telkom landline and ADSL setup that I would pay monthly. When I moved I forgot about the subscription until i received the monthly bill. whereupon I called Telkom (10210) to cancel my line<br> <br> I was unable to get through. I therefore sent through a mail on their website (with no reply to date). <br> 5 months later I have still not been able to get hold of their account cancellation department. I have gotten through to an operator many times whereby they put me through to this mythical department. <br> <br> I have called countless times over the months, and been on hold sometimes for over 60 mins (I have pictures to prove this). I have recently logged a complaint with the initial operator but no one has contacted me since (this was over 2 weeks ago)<br> <br> I have recently received a bill of over R5000 with zero contact from Telkom other than this bill. My account was suspended after the first lack of payment in month one. This means that the old house cannot access the ADSL and no calls can be made but I still am being billed for a service that I don't/ cant use<br> <br> I am happy to pay for month one, but cant even get through to Telkom to sort this ou