WJ
Warren J

1 reviews | Active since Apr 2018

24 Jul 2018, 17:13

Still being billed incorrectly for over 4 Months!

Telkom is still billing me incorrectly for 4 months straight!

I've logged over 5 complaints and still no contact.

I've paid my bill every single month, and yet they still can't resolve this issue.

Pathetic customer service.

I've been fighting with them for over 6 months and still can't fix a simple query.

0
Replies (1)
Telkom
Telkom's reply25 Jul 2018, 15:24
Official

Hi Gunner1993,

terribly sorry for the frustration caused. I have escalated the query to a supervisor to ensure yo are assisted.

Regards
Garreth
Telkom Social Media Team