AM
Andrew M
1 reviews | Active since Mar 2013
12 May 2015, 09:59
Still being billed despite cancellation of line
I am still being billed despite cancelling my line in February/March. I have no cancelled my direct debit with you. Please fix this on your system. I no longer have a line with Telkom at all and I no longer live at my premises. My property was sold in February
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Telkom's replyOfficial
12 May 2015, 10:05Hello Mclelland123,
A very good day to you!
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you to assist. Your social media reference number is SM110130.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you to assist. Your social media reference number is SM110130.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply12 May 2015, 10:05
Official
Hello Mclelland123,
A very good day to you!
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you to assist. Your social media reference number is SM110130.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you to assist. Your social media reference number is SM110130.
Regards,
Joshua Mnisi
Telkom Social Media Team