Still being billed after service cancellation

Item: Telkom
Rating: 1
Author: Graham K

<p>On 1 Jan 2018 I followed the necessary process to cancel my Telkom service (Email). I have supp**** all the necessary documentation and received an automated response stating that the request will be attended to within 21 business days. To date I am still receiving invoices and I am now in arrears as it seems that my cancellation request has still not been actioned. Please can someone look into this urgently?</p>

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Graham K's updateReviewer Update

13 Apr 2018, 01:15

I am still being invoiced another month later! Also, the reference number supp**** does not seem to be traceable on the Telkom website. Very disappointing :(

Graham K's update13 Apr 2018, 01:15

Reviewer Update

I am still being invoiced another month later! Also, the reference number supp**** does not seem to be traceable on the Telkom website. Very disappointing :(