Still being billed after I cancelled

Item: Telkom
Rating: 1

<p>I cancelled my landline and Internet in July before moving to Hartbee****rt. I just received my bill for August and saw that phone calls have been made on my account. I need someone to phone me asap. This is completely unacceptable!!! </p>

Helpful (0)

Replies (2)

Telkom's replyOfficial

16 Aug 2016, 13:07

Hallow juan-prinsloo

Thanks you for taking my call and giving us an opportunity to attend to your case

We will investigate and advised on outcomes and the service has been closed or blocked for any access usage .Your referrnece is :AI **********

Should there be any futher queries feel free to email us on Thank you and Regards

Celiwe

Telkom Socail Team

Telkom's reply16 Aug 2016, 13:07

Official

Hallow juan-prinsloo

Thanks you for taking my call and giving us an opportunity to attend to your case

We will investigate and advised on outcomes and the service has been closed or blocked for any access usage .Your referrnece is :AI **********

Should there be any futher queries feel free to email us on Thank you and Regards

Celiwe

Telkom Socail Team

's updateReviewer Update

22 Sept 2016, 17:59

You people are sleeping. My account is still not resolved. What is happening with telkom? Let a manager or team leader phone me. I refuse to be bluffed by *********** people.

's update22 Sept 2016, 17:59

Reviewer Update

You people are sleeping. My account is still not resolved. What is happening with telkom? Let a manager or team leader phone me. I refuse to be bluffed by *********** people.