NS
Nazeer S
1 reviews | Active since Jan 2016
26 Jan 2016, 23:11
STILL BEING BILLED, AFTER CONTRACT CANCELLED
After cancelling my data contract at a store and in writing, in November 2015, I continued being billed in December and again in January. I called the 180 number, they keep telling me that someone will contact me, however this never materialised. MY newest call reference number is ***3. <br> Awaiting feedback.
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Telkom's replyOfficial
27 Jan 2016, 07:14Hello nazsh,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply27 Jan 2016, 07:14
Official
Hello nazsh,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team