Still being billed after cancellation

<p>Very frustrating... Dealing with incompentant people.</p> <p> </p> <p>I requested my landline be cancelled as I have moved houses. Sent through all required documentation... Even was lucky enough to get a call from the call centre agent, but I got billed again this month.</p> <p> </p> <p>The worse part is trying to call the call centre. Must wait for atleast 10 - 15 mins before your call is even answered, spoke to a lady Zikhona... from billing. sorry, your line is still active, whose ****ing issue is that now? </p> <p> </p> <p>Anyways, she gives me a ********** number to call, which is not FOUND!!!</p> <p> </p> <p>Telkom is useless. We really need to get a good second network operator.</p>