STILL BEING BILLED!!!

FURIOUS! My line was cancelled in early/mid may at this branch by Deno when I signed up for LTE due our phone lines being ****** and Telkom refusing to replace them. I was given a copy of the cancellation form that was sent to head office by fax. Now I am still being billed for 9 jun - 8 jul and when I phone the call centre am told my line is still active and there is an additional 30 day notice period when I cancel!<br> I want my line cancelled IMMEDIATELY (as I was told this was done in may), the R399 reversed and confirmation of a zero balance and a closed account. It is NOT my fault that the lines are not being replaced so I am NOT paying a 30 day notice. This R399 was billed after I cancelled my line. <br> I have tried to phone the branch on numerous occasions but there is no answer. <br> Please contact me ASAP to rectify this.